Greetings!

The recent developments in Ukraine resulted in the data-center we have hosted the forums on for years ceasing to provide services without prior notice. This was after assurances from them that servers were backed up and available in other countries.

Unfortunately, this also affected the instance that was used for storing our forum backups as well resulting in a data-loss of relevant posts and threads.

To avoid similar issues in the future, backups are now being distributed through several locations for redundancy similar to what we have been doing for a long time with our other services.

A lot has changed with the forum in this rework. If you were previously familiar with how our forum functioned you will notice that there are a bunch of new features available, the categories have been revamped alongside general design changes.

To list some of the things that have been done since the forums have been brought back online:

1. Massively updated our forum software. This has brought with it a plethora of new features, security patches, anti-spam features and general performance improvements to the browsing experience.

2. Simplified the roles. Rather than opting for our previous approach of mimicking the Discord roles for staff, it has now been compressed into a clean and simple "Ascension Staff" tag! It should be much easier to know when you are talking to someone from the Ascension team now.

3. Adjusted user permissions to be less restrictive regarding options relating to your own posts/threads, among other things you will no longer be denied when attempting to delete something you yourself have posted.

Things we will be looking to add in the near future:

1. Tech Support section with dedicated categories for Windows and Linux where we can together consolidate information to help get more people experiencing issues up and running!

Hi!

I took a look at this, and to my surprise you are indeed correct. It appears as if during our somewhat recent update to the forum software, our search module became outdated and ceased functioning.

I went ahead and updated in addition to re-enabling it. However the new update of this search module has a slightly different design structure, hence I will manually need to go and update it's design to match the rest of the site.

The search functionality (found in the top right corner next to the bell now) should be fully functioning in about ~30 minutes from the making of this post.

Thank you for bringing this to my attention!

@Wiltandor said in With a Little Help From My Friends:

In the game, the Devs brought us some great training dummies, first for Dps, then for Tanks, and finally for healers. The first ones work perfectly, the second ones are okay, but the last ones, unfortunately, after a survey with different players, lack depth.
I come to you with a small request, to try to improve them.

The healer posts can be healed by direct heal, but :

• Can't be shielded (they are not in our group)
• Don't get HoT (they already have them all)
• And do not take damage (so impossible to test the mechanics of absorption and/or damage reduction)

I know that you Devs have a lot of work to do, I'd like to take this opportunity to remind you that you're doing a great job, and that if we stay with this version of Wow it's because it's clearly a good job. But, if you had some time to devote to this subject, I (and others) would be very grateful

Love Phelim

Hey there!

I forwarded this to the team and we are currently having a discussion on how we can improve their behavior.

Hey there! I'm happy to hear that you're excited to playtest the CoA Alpha.

There are several ways of acquiring CoA Alpha access without buying it using DP.

The primary ways being:

1. Buying from another player using Gold (possibility of striking a better deal than Auction House).
2. Buying directly from the Auction House using gold.
3. Signing up to our Newsletter where we occasionally send out access to randomly selected subscribers.

With the merge of Mal'ganis and the arrival of TBC to Al'ar there has never been a better time to get out there and farm some gold, it should only take a couple of days to be able to purchase access with gold! And you will still financially support the development of Conquest of Azeroth even while buying it using Gold as another user will have had to buy it with DP before selling it!

@Zwetschknkrampus said in you have been disconnected from the server:

i was made Old Hillsbrad Foothills (normal) with Group and after we killed Endboss i instantly disconnected from the server.When i tryed to login in again , it only for 1-2 seconds in the world and then kicked out to login screen with the message "you have been disconnected from the server". i can log on my twinks - but not on my main anymore. i tryed all - unstuck,repair and clear cache - none of this worked.

Hi, to solve this issue please submit a GM ticket either on our Discord or on any other character you have and we will have this resolved swiftly.

@Ironcloak said in League 3 Builder?:

Thank you for letting us know what happened to the forum.

Will there be a builder option for the league 3 server?

Yes! Working on it as we speak!

@MelkorMarkov said in Realm Status never updates:

The realm status tracker always shows the realms online. Even right now when they are off. Theres no point in having a realm status tracker if it never shows the actual status of the realms.

Good catch! Seems like something must have broken, I'll investigate this.

@Rummour said in What are RP coins (special currency)?:

What are these coins used for? I got 30 of them and can't figure out what I can use them for.

Hey! Great question.

Currently the "RP" currency (silver coin) is not able to be spent. However, in the future it will be!

Hey!
Try out the latest update from the launcher, it should solve these issues!

@zhenyuan said in Can't log in, Account closed??:

an't log in into the game, it says my account has been closed

" this Ascension account has been closed and is no longer available for use ,please go to
"~~~"

but !! this page

Access Denied
You seem to have stumbled upon a page that you do not have access to

Hi, please submit a ticket on our Discord and a GameMaster(GM) will assist you.

It is fine to use Google Translate or Baidu Translate if you are not a native speaker, we will do our best to assist.

@FinalHtun said in Is there a way to fix the game's 'blur'?:

Been playing on another server and decided to switch over here. First issue that I encountered was how blurry Ascension's version of the game looked.

Compared to the older server that I played where the game looked more like this,

I have checked my video settings, checked my resolution, even tried allowing the application to change my DPI settings. Is there a fix to this, or am I just stuck with blurry settings?

Hi! Can you open your launcher, press the "Settings" icon in the top right corner, then press "Open Game Directory".

Find the "wtf" folder and inside that, find the "config" file and send that to me in a DM and I will look into this for you.

@Warrok said in Please anyone help with launcher error:

Ive downloaded and installed the launcher but after downloading 17.8GB out of 17.9GB im having an issue with ...error: Access denied at 99.99%. Can someone please help with this. If anyone can contact me so I can fix this or how I would greatly appreciate it

Hi! Restarting your computer usually solves this issue.

If not, look for which file the "Access Denied" error tells you about, find that file and delete it.

Restart the launcher and it should work!

@EffinRogue said in Trouble launching:

When I get to the screen to choose the "graphical style", no matter which one I choose, it just flickers for a second then...nothint

Hi, please try installing the game in a different directory (or ideally, on a different drive).

For example if you are trying to install into /Program Files/ try installing it into a folder on your Desktop instead.

@CyrusTheDamned said in What are RP coins (special currency)?:

Just curious if there is an update? When looking on the store it says I can purchase a race change for 10 silver RP.

And side question, how do you earn them exactly? I have 20 currently and have purchased 175 total dp through the store, but it doesn't seem like the bronze dp for Rexxar. Ty for the info!

Hi! You are indeed correct that this has been changed.

RP (Reward Points) are acquired through completing security steps on your account such as;

1. Verifying your email.
2. Linking your Discord account.
3. Enabling Two-Factor Authentication.
4. (This one is a bonus) Signing up for our newsletter.

Currently completing these will land you at around 40 RP.

In the near future, our newsletters will sometimes contain rewards such as extra RP, so make sure you sign up for those if it is of an interest to you!

@Bleblew said in ascensionextension.dll failed to load:

I haven't been able to play ascension wow for weeks and can't find anything on the internet on this. Firewall is disabled/antivirus disabled, windows 10. I've right clicked every file in the ascension folder and gave them all full control in security tab and admin. I have multiple end game characters. It's not like I was never able to play. I can easily play other private servers like turtlewow and warmane, and also actual tbc. Just this game

Hi, did you download the game using the launcher or the manual download?

@rnbwtrout said in @Player Macros Are Not Working:

Before this latest patch:

#showtooltip Innervate
/use [@player] Innervate

Would cast Innervate on yourself regardless of who you had targeted. Now it does not. Now it seems to ignore the [@player] and cast on your target...which defeats the purpose of a @player macro. Please fix or write a macro that allows me to cast a spell on myself regardless of who I have targeted.

I've already opened a ticket ingame and GM Cheng was not very helpful nor probably understood the issue.

Hey! This issue has been resolved now, thank you for reporting this to us.

@Erom said in dedicated graphics card:

Found it, for anyone else coming into the topic later, it's at C:\Program Files\Ascension Launcher\resources\client

On my laptop, changing Ascension.exe in that folder to high performance switched me to the good GPU. Hooray.

Hey @Erom I am glad to hear you solved this, would you be willing to share which OS you are running? Win10 or Win11?

@Nekronivm said in Error 2: Please update ascension.exe through the launcher:

@Deaula said in Error 2: Please update ascension.exe through the launcher:

@Deaula

Same here, I run all the possible fixes avaible, yet still not working.

Hi this issue can also be caused if one of our DLL files (either DivxTac.dll, or /extensions/ascensionextension.dll/ is missing/unable to load. Please make sure these are present in your directory.

@AaronW71 said in Thinking about quitting the game. Tired of waiting to get on a realm!!:

Getting tired of trying to get on a realm. Waiting for what seems like 5 mins. To only cancel and reboot the game and try all over again with no avail....The last login system was so much better! I understand progress, But don't try and reinvent the wheel here.. I use to be able to get on in a minute, Now it takes me several try's .Getting to the point of thinking about quitting the game.

Hey, I am sorry to hear that you are having connectivity issues.

In addition to the information above can you provide me with the following information:

1. Which realm are you attempting to connect to where it takes this long? (Or are you just trying to log into your account?)
2. Are you currently using a VPN?
3. Have you attempted using a VPN to see if it improves the connection issue?