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    Launcher Support: My download gets stuck/won't progress.

    Technical Support
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    • A
      AlithiaGM Ascension Staff last edited by

      No time to submit a ticket? Tried Googling to no avail? Well, look no further! Here is a quick fix for this issue that really works (most of the time)!


      • STEP 1: Click on the little gear icon (top right of your screen) to bring up the Launcher Settings menu.

      • STEP 2: Click on Clear Cache ONLY.

      • STEP 3: Close your Launcher and wait for a couple minutes.

      • STEP 4: Start up your Launcher and try updating your game again.


      launcher settings menu.png


      If this still has not fixed the issue, or if you are having trouble with any of the above steps, submit a GM ticket with us in-game so that we can help out further.

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        huck1 Banned @AlithiaGM last edited by

        This post is deleted!
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