Ascension Support: I can't type in World Chat.
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No time to submit a ticket? Tried Googling to no avail? Well, look no further! Here is a quick fix for this issue that really works (most of the time)!
Simply type /leave World (or any other channel name) and then after about a minute, type /join World again and the issue should be fixed.
If not, exit your game and follow these steps:
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STEP 1: When you first open the Launcher, click the little Gear icon (top right) to bring up the settings menu, and select Clear cache.
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STEP 2: Once you have done this, wait for the launcher to complete its update and then relaunch your game.
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STEP 3: After you are in-game, right click the General tab (above your chat box) to bring up a little pop up menu.
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STEP 4: Click Settings and then navigate to Global Channels.
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STEP 5: Once there, you can join/leave each channel individually and choose which channels you would like to view by selecting and deselecting each channel. Additionally, you will also be able to edit each channels font color by clicking on the little color box next to it and choosing your preferred color.
In Summary, there are 2 ways to fix this issue:
Option 1: Type /leave channelname and then /join channelname in the chat text box.
Option 2: Check out your Chat tab settings and edit it from there.
If this still has not fixed the issue, or if you are having trouble with any of the above steps, submit a GM ticket with us in-game so that we can help out further.
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A AlithiaGM pinned this topic on
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