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    ascensionextension.dll

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    • O
      ody last edited by ody

      I logged off yesterday the game was fine no problems , today i logged in the game updated itself and when entered the world i get this ascensionextension.dll error , i did as suggested in the extension folder the ascensionextension.dll was there , i disabled my firewall and antivirus and did client repair but that didnt help , reinstalling the game didnt help , i made sure the game folder is not read/write protected and repaired client 4 times with no luck , every time i login the game i get the ascensionextension.dll error my character stuck and cant move and i get a repeated message to update game through client please help. !gamess.jpg

      TastyGM 1 Reply Last reply Reply Quote 0
      • TastyGM
        TastyGM Ascension Staff @ody last edited by

        @ody Well that means the game can't read the file. I think this can also be caused by running windows 11 which has some issues with our .dll files.

        What happens if you check your game directory -> extensions. Is there a file inside? If not, your antivirus keeps deleting it.

        Find me on discord Tasty#0001 or via my ID 894240882247757824

        O 1 Reply Last reply Reply Quote 0
        • O
          ody @TastyGM last edited by

          @TastyGM yes the file there in the extensions directory and am running windows 8.1

          TastyGM 1 Reply Last reply Reply Quote 0
          • TastyGM
            TastyGM Ascension Staff @ody last edited by

            @ody Might be caused by windows to be fair. Windows 8 is not officially supported unfortunately 😕

            Find me on discord Tasty#0001 or via my ID 894240882247757824

            O 1 Reply Last reply Reply Quote -1
            • O
              ody @TastyGM last edited by

              @TastyGM i was able to fix it thank you

              TastyGM 1 Reply Last reply Reply Quote 0
              • TastyGM
                TastyGM Ascension Staff @ody last edited by

                @ody What was the fix if you dont mind sharing? Just so we know where to look with windows 8 in the future.

                Find me on discord Tasty#0001 or via my ID 894240882247757824

                S 1 Reply Last reply Reply Quote 0
                • S
                  Silenius last edited by

                  I'm having the same problem.
                  The file is there.
                  Repair did not help.
                  I also checked permissions, reinstalling .NET, and tried compatibility modes

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    Silenius @Silenius last edited by

                    Just had a ticket reply. Apparently the game only works in win 10. not in win 11 and not in 8.
                    Good to know, but it would be cool if that info was somewhere for people to find..

                    1 Reply Last reply Reply Quote 0
                    • S
                      Shadowfang23 @TastyGM last edited by

                      @TastyGM - hi 😜 I'm having some crazy issues with latency/lag lately, making even Bg's unplayable. I've also recently had my windows 11 upgrade so after reading above I'm wondering if this may be contributing to the problem. I have the game running on compatibility made etc but the problem has been bad the last few days.
                      Any ideas?

                      Cheers, Hatchet.

                      TastyGM 1 Reply Last reply Reply Quote 0
                      • TastyGM
                        TastyGM Ascension Staff @Shadowfang23 last edited by

                        @Shadowfang23 Yes, currently Windows 11 is unsupported as well since it cant read our .dll files.

                        Unfortunately W11 still has quite a long way ahead of it before it releases.

                        The only way to play currently would be to downgrade to W10 unfortunately 😞

                        Find me on discord Tasty#0001 or via my ID 894240882247757824

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