Login Problem - "Unable to connect" - Can't enter the game at all
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I downloaded and created a fresh account about 24 hours ago. There seems to be no problems with my files as I have tried to clear/verify cache multiple times which doesn't help.
The message I get when I try to login is the same, no matter what I type into the Login Criteria, so I'm thinking my connection is somehow broken or blocked.
The message I get is the following:
"Unable to connect. Please try again later. If the problem persists, please check the Ascension Discord at: (Discord link)"I even tried asking on the discord but its not very active when it comes to technical support.
Other notes: I use Windows Defender as the only thing that would block access
I tried disabling firewall and repairing the game, but that changed nothing.The only thing I can do is logging in on the website and the launcher to launch the game.
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@R4vnlol Hey there! Can you please reset your password via our website and then retype BOTH your account name and password in MANUALLY in the client?
That could help ^^
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@TastyGM Ty for reaching out
I tried reseting the password for the 2nd time but didn't fix it.
I never really save my login part so I always type them in manually.
The weird part is that I can login normally on the website, but it just always declines the same way in the client no matter what I input.Any other ideas?
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@R4vnlol Hmm, you can try VPN to see if that helps
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@TastyGM Had to wait a bit before I could reply again lol.
Thankfully I had a running subscription of VPN.
That did the trick, thx!
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