Skills and other things are gone after transfer

[DeathsReaper]

hi there,

i dont know if this is an issue with how ascension works or if theres something screwy going on, but my lvl 60 character Narsilla (renamed from Zidennia) is missing a lot of things

all of my skills save for a few (those few being ones like enslave demon and such) are gone and all of my skills points and talent points are reset

i have my equipment (thank god) but i have a lot of my stats reduced due to certain talents refunded after the transfer

most importantly, my pets are gone, i had tamed the elite demon Lord Azrethoc and i go to summon him and he's nowhere to be found, not even in my pet stables

again im not sure if there is a way to fix this, but i spent way too much time and effort into this character just for it to become useless