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    Box Attached to Body after update

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    • H
      Hashimura last edited by

      I have a box that is permanently attached to my character's body. I thought it was originally attached to my belt, so I transmogged it and removed the transmog and it is still present. Even after removing removing all of my armor, the box is still there.

      4b98397e-5c34-407c-a253-01f326b780bc-image.png

      Please help... 😞

      TastyGM 1 Reply Last reply Reply Quote 0
      • TastyGM
        TastyGM Ascension Staff @Hashimura last edited by

        @Hashimura Hello there! Could you please try to completely close your game -> open launcher -> cogwheel -> clear cache -> repair client. This should help you!

        Find me on discord Tasty#0001 or via my ID 894240882247757824

        H 1 Reply Last reply Reply Quote 0
        • H
          Hashimura @TastyGM last edited by

          @TastyGM Thank you Tasty for your reply both in these forums and in game, i appreciate you taking the time.

          When i first experienced "the box" i found that it was in fact tied to my waist Transmog. But, After equipping my waist and removing the transmog, it appears now that it is permanently tied to my toon, as it is still present after removing all my gear (my naked self, still has the box). I have also removed all transmogg to all items and I have since transmogged all of my gear to a different set and removed them all once again.

          When I try to clear my cache in the client i get the following error:

          c221d793-4f4a-4227-b5a0-c5587ed0057b-image.png

          But, I was able to repair my successfully.

          Thanks again for your help Tasty.

          TastyGM 1 Reply Last reply Reply Quote 0
          • TastyGM
            TastyGM Ascension Staff @Hashimura last edited by

            @Hashimura That "box" means there is no cache folder (thus cache cleared). In that case, I would recommend trying to disable all addons or getting rid of the HD pack to see if that could perhaps fix it? Make sure to try and clear cache after every step so there is no way it doesn't have it's full effect.

            Find me on discord Tasty#0001 or via my ID 894240882247757824

            H 1 Reply Last reply Reply Quote 0
            • H
              Hashimura @TastyGM last edited by

              @TastyGM Hi Tasty, I have disabled all addons, no luck. Could you remind me where i can turn off the HD pack?

              TastyGM 1 Reply Last reply Reply Quote 0
              • TastyGM
                TastyGM Ascension Staff @Hashimura last edited by

                @Hashimura You can do that via out launcher -> addons & mods -> mods

                Find me on discord Tasty#0001 or via my ID 894240882247757824

                H 1 Reply Last reply Reply Quote 0
                • H
                  Hashimura @TastyGM last edited by

                  @TastyGM Hi Tasty, I did the what you asked but unfortunately the box is now at my toon's feed. My buddy is saying he still sees it on my toon's stomach as shown above.

                  Below is what i see now:

                  ff9d6ece-a823-4672-a256-dd586b49c255-image.png

                  TastyGM 1 Reply Last reply Reply Quote 0
                  • TastyGM
                    TastyGM Ascension Staff @Hashimura last edited by

                    @Hashimura Hey! Please DM me on Discord Tasty#0001 and I shall look further into this.

                    Find me on discord Tasty#0001 or via my ID 894240882247757824

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      Hashimura @TastyGM last edited by

                      @TastyGM I was able to fix this.... I did a race change from NE to Human, then back from Human to NE. All is good now.

                      Thanks for you time and effort!

                      Hashimura

                      1 Reply Last reply Reply Quote 0
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