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    Runtime error on trying to install launcher

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    • M
      Mendichauz
      last edited by Mendichauz

      Re: Can't open launcher

      This is still a problem. No fixes in sight. What do I do? I can't join the Discord either and ask for help

      This is the problem:

      "Runtime error (at 64:328):

      This action is only valid for products that are currently installed."

      I have done this so far:

      1. Looked for and deleted any Ascension/Ascension Launcher programs
      2. Used Registry Editor to remove Ascension/Ascension Launcher related entries
      3. Changed compatibility options

      Please help! I had my friend look in your Discord for help with the problem and the two first troubleshooting methods were what he found out. They did not work...

      M 1 Reply Last reply Reply Quote 0
      • M
        Memerella @Mendichauz
        last edited by

        I'm also having this same issue.

        M 1 Reply Last reply Reply Quote 0
        • M
          Mendichauz @Memerella
          last edited by

          @Memerella Sorry to hear that. Let me know if you find another fix to try. I promise I will do the same

          M 1 Reply Last reply Reply Quote 0
          • M
            Memerella @Mendichauz
            last edited by

            @Mendichauz There seems to be zero help on the subject. I keep getting my tickets closed with no effort, just saying to look at help service on discord but it doesn't solve my issue. Hopefully we find a fix soon.

            M 1 Reply Last reply Reply Quote 0
            • M
              Mendichauz @Memerella
              last edited by Mendichauz

              @Memerella Guess they don't care. I joined the Discord through a friend (I could not join through this site) and did all the steps too, and of course it was fruitless.

              I've also tried installing some C++ Redistributables but it didn't help. It's hard to know what to try without even the slightest lead.

              I'm going to try installing it during a clean boot and with safe mode
              EDIT: Didn't work. Also tried repairing every single redistridutable that I had installed

              1 Reply Last reply Reply Quote 0
              • I
                Infernobss
                last edited by

                @Mendichauz Hi, did you find a solution to the Runtime error? I get the same error and still haven't figured out how to fix it.

                M 1 Reply Last reply Reply Quote 0
                • M
                  Mendichauz @Infernobss
                  last edited by

                  @Infernobss Hello! Very sorry for the late reply.

                  Yes. There is a way to fix it and I've been playing all this time.

                  You have to download or transfer a fully installed folder of the game to your computer. I asked my friend to zip his folder and upload it to GoFiles, which has no upload limit. Alternatively, if you have a second computer, simply transfer the installed folder from that to your other computer.

                  Once I had the folder, I could either start the launcher and install it normally or simply start up my friend's install's .exe, as Ascension is based off of a WotLK client that does not require to be installed.

                  1 Reply Last reply Reply Quote 0
                  • K
                    KnoxxST
                    last edited by

                    I'm always having this same issue.

                    1 Reply Last reply Reply Quote 0
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